SwissTimeMachine London

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Terms & Conditions

PAYMENT OPTIONS 

We accept all major credit and debit cards although all payments must be conducted using our secure online payments system provided by Paypal by the cardholder only. 

MasterCard, Visa and American Express 

We would also like to remind you that when making a payment using your Credit Card your insurance covers you. If you have any queries about this matter please get in touch with your Credit Card Company for further details. 

CASH 

Our policy restricts us from accepting cash sums in excess of £9500. 

BANK TRANSFER 

All bank transfers are subject to 8 working days clearance and authentication.

  

PURCHASE AN ITEM 

Purchasing a product from our website is very easy. 

All you have to do is click on the add button situated next to the product that you wish to order, and then the product will be added to your shopping basket. 

After this step all you have to do is either follow the on-screen instructions that are given to you, or if you prefer, complete the form on this page giving us the reference number of the product that you wish to purchase from our website. 

Please fill in the form on this page if you browse through our online directory and cannot find the Watch that you are looking for, so that we can find the exact model required. 

Please include all details about the watch (make, model and reference number). When we locate the model required, we will email you immediately. Please note that we never reveal our customer’s details to anybody, all details are completely secure and confidential.

  

SELL OR PART EXCHANGE 

If you have decided in selling your watch or your jewellery do not hesitate to contact us for a free valuation. 

The sale can be taken care of for you either online or in person, and the money will be transferred directly to your bank account. All the prices are relative of the condition of the watch / jewellery and all the accessories that comes with it. 

You can also Part-exchange against a watch from our wide range to make your next purchase a bit simpler.

Photo ID must be provided with proof of current address in order for us to purchase your watch or jewellery. 

Filling in the form on this page is the most efficient way to sell your watch or jewellery. 

However, there is also the option of posting your item(s) to us so that we can carry out a valuation. When your item has been received by us we will get in touch with you and tell you the price. 

Please telephone us so that we can provide you with our address that you can post the watch to and for any additional information that you need. For security reasons we recommend that when sending the item to us you use as the company name on all documentation that is sent by post. Moreover, it is essential that you include your contact details when sending us your item. 

All items should be posted using the extremely reliable Royal Mail Special Delivery and you can track your parcel at any time. 


HOW TO ORDER 

Ordering from us is simple. Click on the contact us page and enter your details. As soon as we receive it, we will get back to you with answers to any questions that you may have and with the payment options.

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